Refund Policy

Refund Policy

Online Suffah Academy offers a fair refund policy to ensure student satisfaction. Refunds are applicable under specific conditions as outlined in our policy.

Refund Policy

When is a Refund Possible?

  • If any student has paid an excessive or incorrect amount for any reason, they may request a refund from us.

When is a Refund Not Possible?

  • If a student has paid the correct course fee, neither the full amount nor any part of the fee will be refundable.

  • Refund is not applicable in cases of non-attendance, discontinuation, or withdrawal from the course for any reason.

How to Request a Refund?

  • To request a refund, kindly email our customer support at [your email here] using the same email address that was provided during the admission/payment process.

  • Please ensure you clearly mention the transaction details and the reason for your refund request.

How Much Time Will the Refund Take?

  • Once we receive your refund request, we will verify the details and initiate the process.

  • Please allow at least 3 working days for the refund request to be processed.

  • Depending on your bank or payment provider, refunds may take 1–2 weeks to reflect in your account, wallet, or card statement.

  • You will be notified by email once your refund has been successfully processed.

When and How Can We Change this Policy?

We reserve the right to revise, amend, or modify this Policy at any time and in any manner. We encourage you to review this page periodically to stay informed about our Refund Policy.

Do You Want to Contact Us Regarding this Policy?

If you have any refund-related questions, concerns, or complaints about our Refund Policy, you can contact us at:

📧 Email: suffah.777@gmail.com
📞 Phone: +918826183694

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